WE ARE PROJECT MANAGERS

If you’ve ever experienced the personal and marital stress of a bad remodel, you’ll never want to go through it again.

The truth is, many remodelers aren’t very good at the actual thing you’re hiring them for: construction and project management.  Of course, they don’t say this up front.  Most simply tell you what you want to hear, but leave you with that uncomfortable gut feeling that something isn’t right.

With Simplicity, you won’t have to worry about a stressful, poorly-planned, or badly-executed remodel.  We thoughtfully plan and coordinate your project before construction begins via our proprietary, point-by-point production process, to ensure your bathroom gets completed on-time and on-spec.

Our teams begin your remodel with a clear plan of action, and don’t show up unannounced.  You won’t need to manage the work yourself, as we carefully oversee your project via in-house construction management.  You can expect thorough dust control measures, daily clean-ups, and no trash left in your home or yard.  If we miss something (we’re human, after all!), simply let us know and we WILL take care of it.

All our construction processes are designed to minimize YOUR hassle, stress, and lifestyle disruption.

NO SALESPEOPLE, NO GIMMICKS

In the 2020s, most people want a straightforward purchase process without games and pressure.

However, most remodeling companies STILL operate the OLD way:

• They use corporate or stock photos all over their website, versus real pictures of real work they have actually built for homeowners like you.
• They have zero pricing on their website, and won’t discuss it over the phone – you must have a “free estimate” salesperson out to your home to get prices.
• You have to sit through some consultant-developed iPad presentation to get the information (like you’re buying a timeshare).
• They hit you with high-pressure, “buy today” coupons and fake price drops once they’ve told you the price.
• Their salespeople are experts at winning friends and influencing people (thanks, Dale Carnegie!) but have limited design and construction knowledge.
• Because their salespeople are not building experts, and have little or no involvement in your project after a contract is signed, there are often significant disconnects between what they promise and what actually happens with your remodel.

If you’ve ever been treated this way, you know how ridiculous it is.  This ain’t the 1970s.  However, all the big brands (the ones you see on TV and at the top of paid Google search ads), who’s real focus is sales and marketing and not the craft, still use these tactics, and they work.

This is NOT how experts offer their services, and it’s NOT how we operate at Simplicity.

As our client, you’ll avoid ALL of this unnecessary sales nonsense.

We start with a simple conversation, not a free estimate salesperson in your face.  We’ll explain how we work and how to take the next steps, including helping you determine if we’re a good fit before you decide to visit with us.

Working with us means you are intentionally seeking a high-quality result, through a reasonable process, and you want to work with good people who are happy to do what they do. Our prices are not artificially cheap, like many small Houston contractors.  On the other hand, we aren’t a super expensive mega-company either.  And you can check out our Pricing Guide here to help you budget appropriately.

Our clients get what they’re after, without having to haggle, and without worrying that the people they hired will be incompetent.  By any measure, that’s a win-win for everyone involved. 

WHY would you do this another way?

“CONCIERGE”-LEVEL COMMUNICATION

A wise man once said, “To run a good business, you have to answer your phone.”

Sadly, poor communication is pervasive throughout the remodeling industry.  In fact, lack of communication is the #1 most serious problem reported in working with builders (and, by extension, contractors and remodelers).  To make matters worse, it typically comes in a package deal with its ugly brethren: miscommunication, misinformation, and disorganization.

If you’ve ever experienced avoidable problems, and hassles due to shoddy communication, you know how absolutely infuriating it can be!

You won’t get this treatment from us.  All clients receive the company owner’s cell number, and can run any concern directly to the top at any time.  

With Simplicity, you can expect frequent communication from our team via call and text.  We understand your bathroom renovation is a major investment, and you’d like to be kept in the loop.  We will return your texts and voicemails during business hours, and never “go dark” – period.

OUR BUSINESS IS PERSONAL – THE TEXAS WAY

“That’s just business” is an annoying, outdated expression that’s usually paired with getting the short end of a deal.  

This is NOT how we treat you.  We understand you are making a substantial investment in your home, not buying a widget on Amazon.  Our clients choose us to help them achieve a specific result, and we don’t take that responsibility lightly. 

As a homegrown Texas company, we LOVE our AWESOME state and its values, and relish the opportunity to serve our fellow Houstonians.  Our clients get the financial stability and staying power of a large company, along with the tradecraft, friendly service, flexibility, and individual attention of a smaller enterprise.  No client is just a number. 

We’ve put a ton of information here on our site to help you plan appropriately for your bath remodel before you ever pick up the phone.  When you reach out to us, we’ll shoot you straight and treat you with respect, without pretense or nonsense.

If we can’t help you, we will let you know politely, and try to point you in the right direction.

This is what being “small enough to care” is all about, and it’s the reason that those in the know prefer to hire locally.

As your neighbor, our first and only goal is to honor God by serving you well. 

BATHROOM REMODELING IS FOR EXPERTS, NOT GCs

You can’t be an expert at everything.  

A general contractor (GC) does many things.  A specialty, or niche, contractor does a few things, better.  You will almost always get a higher-quality and better-built result working with a specialist than a generalist.

From our founding in 2014, we made a decision to specialize in custom bathrooms, showers, and waterproofing.  The expertise we’ve developed in this niche allows us to provide you with better detail management and a smoother, more consistent experience, versus hiring a general contractor, home improvement company, or plastic bath franchise.

As specialists, we build highly-detailed, technically-superior bathrooms and showers to meet your unique needs.  We aren’t a generic contractor or a “jack of all trades,” and we don’t offer every service under the sun.

Instead, we build a lot of bathrooms, and we build them well.

Check out our photos, videos, faqs, and online reviews to get a sample of our approach to sound waterproofing and construction techniques.

We love being great at what we do, and we don’t take competency lightly!

FAIR TRADE REMODELING

Ever had that “icky” feeling that the workers in your home are unhappy and underpaid?

We won’t put you through this.  We utilize a stringent hiring and evaluation process that ensures we only work with the top 5% of carpenters, tile setters, and other tradespeople in Houston, and we pay wages that reward our workmen for their efforts.  Our teams have been experts in their trades for years, and they have our respect and appreciation.

In return, you get a job well-done, without having to worry about underqualified, inexperienced installers working in your home.

This isn’t revolutionary stuff, but most contractors simply don’t operate this way – particularly in Houston.  Instead, they take the antagonistic approach:

• Negotiating hard with subcontractors
• Only working with the cheapest Houston subcontractors
• Paying low, but stable wages to employees and dealing with the resultant turnover.

To some, these might sound like “smart business practices” to win more jobs – especially on paper, or in an office setting.  In reality, however, skilled trade labor is primarily what you are paying for when you purchase a remodel. 

Looking at skilled laborers as a cost to be minimized leads to humans not making enough to want to do their jobs correctly.   This, in turn, causes many problems that can derail or destroy your remodel, or leave you with a flat-out mediocre result.

For obvious reasons, it’s wise to avoid contractors with this M.O.  It is absolutely true that “The root cause of most squirrelly things in construction is money.” 

Ultimately, we believe that folks who work with their hands and earn their living by the sweat of their brow should be able to support their families and not get squeezed to death by white-collar business owners.

We call our cooperative approach “Fair Trade Remodeling.”